Shipping & Return Policy
Shipping
Delivery
Our orders are processed out of Los Angeles, CA.
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Order confirmation and delivery tracking will be provided to you by email.
Processing orders
The norm for fulfilment is 1-3 business days.
Although our team makes every effort to get your order out as soon as possible, please be aware there may be situations, such as weekends, holidays, weather, and order volume, which may impact processing.
Shipping Cost
Standard shipping cost is 6.95 on US delivery's
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Please make sure to provide accurate billing and contact information to facilitate the order verification process and avoid non-delivery issues
Returns & Exchanges
Cloudflower aims for complete satisfaction and happiness with your purchase, but sometimes you might need to make a return or exchange.
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You have ​14​ calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it, and the item must be in the original packaging.
Please note for correctly shipped items, return shipping cost will be the responsibilty of the customer.
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Cloudflower, thanks you.